Shipping Policy for Vaivai Gadget Shop

At Vaivai Gadget Shop, we are committed to delivering your orders quickly and safely. This shipping policy outlines the terms and conditions related to shipping and delivery of your purchases.

1. Delivery Locations

We deliver to all areas across Bangladesh. Please ensure that your delivery address is accurate and complete to avoid delays.

2. Delivery Time

  • Inside Dhaka Metropolitan Area: 1–3 business days.
  • Outside Dhaka: 3–5 business days.
  • Delivery timelines may vary due to unforeseen circumstances, such as holidays or natural disruptions.

3. Shipping Charges

  • Inside Dhaka: ৳70
  • Outside Dhaka: ৳130
    Shipping charges will be clearly displayed at checkout.

4. Order Processing

  • Orders placed before 6:00 PM are processed on the same day.
  • Orders placed after 6:00 PM or during holidays will be processed the next business day.

5. Tracking Your Order

Once your order has been shipped, we will provide a tracking number (if available) to help you monitor its progress.

6. Cash on Delivery (COD)

We offer Cash on Delivery for all orders. Customers are requested to prepare the exact amount to ensure a smooth delivery process.

7. Delivery Conditions

  • Delivery is considered complete when the product is handed over to the customer or their representative at the provided address.
  • If no one is available to receive the order, our delivery team will attempt to contact you for rescheduling.

8. Damaged or Missing Items

  • If the package is damaged or an item is missing upon delivery, notify us immediately.
  • Claims for missing or damaged items must be made within 24 hours of receiving the order.

9. Delayed or Failed Delivery

In case of delays or failed deliveries due to unforeseen reasons, our team will notify you and take the necessary steps to resolve the issue promptly.

10. Customer Support

For any inquiries related to shipping or delivery, feel free to contact us:

  • Phone/WhatsApp: 01832315874
  • Email: [Insert Email Address]

Thank you for choosing Vaivai Gadget Shop. We appreciate your trust and look forward to serving you!